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Hey Vanessa,

I made a simple enquiry with Yellow Pages 2yrs ago, just wanted to get an idea on rates and options for the new business.

No matter how many times I tell them I’m not interested, “don’t call me, I’ll call you” they regularly phone to try and talk me into advertising.

So if thats the trouble I’ve had after making an enquiry I can imagine what it would be like to deal with them as a paying customer. Infuriating at best I’m guessing.

I would suggest, if you haven’t already done so, to put your grievances and request in writing to them.

Stay firm and get what you paid for and if not get your money back.