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Hi cretsiah,

Without knowing the full details it sounds to me like they need some outside specialist to go over their business processes in order to work out how to smooth things out. I honestly don’t think the invoicing itself is the root cause of the problem, more a symptom of underlying problems, hence why this has really got a bit off topic from the original “slow paying clients” thread.

I would suspect there is probably a relatively simple solution to this just by getting agreed policies and related systems in place, but unless the people with authority to change things are committed to fixing the underlying problems any band-aid solutions with the invoices themselves won’t solve much.

Sorry if it sounds a bit harsh, but just my thoughts.