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Welcome Katrina

couple of places to start re a business plan are http://www.business.gov.au have some business plan ideas there including a template or try http://www.smexcellence.com.au/sme/

Bank funding for start ups is really tough … so will have to consider other funding sources as well

Also perhaps contact your local business enterprise centre. They provide great training and help for start up and small businesses

Good luck with everything