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Jen Wells
  • Total posts: 31

I know this thread is old, but I think I’ve found the solution, so I’ll post it here incase anyone else has the same problem.

After speaking to my email host I was advised to change a setting in my email properties. Under Internet Email settings, on the Outgoing Server tab, I simply checked the box for “My outgoing server (SMTP) requires authentication”

This seems to have fixed the problem and I no longer have 50 out of 75 emails go undelivered with no bounce backs.

I don’t know why emails with attachements were still being delivered, but everyting’s working now and it was a very simple solution.

I should have called my host months ago!
Thanks to everyone for their suggestions, they were much appreciated.