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annc
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Who is supervising your staff? I worked in hospitality for over 20 years and never worked anywhere where staff were “allowed” to hit the floor or kitchen whenever they felt like it.

I would bring it up at your next staff meeting. If it’s a case of being understaffed and a supervisor calling staff on early you may be unaware and your supervisor maybe unaware that it’s sending your staff into OT. Make it clear that it is uncceptable. If it’s a case of staff members taking advantage I’d start writing them up with a view to firing them.

Regards, Ann