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no understanding of social media, and that it was OK to make things up as that’s how things are done in social media, pity this wasnt in writing or did you have the call recorder on?? :)

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“didnt’ have to retaliate on FB & Twitter!”
I wonder how her clients would react to this as for some this would prove to be an admission of doing the wrong thing (depending on how she worded her attacks of course)…

(was going to add more but decided against it)..