Home – New Forums Money matters Turning away customers if not offering paypal? Reply To: Turning away customers if not offering paypal?

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Hi Bob,

This is coming from experience of managing payments for a number of clients and “gut feel” rather than any hard data.

I don’t think at this stage that customers will shy away from your site (after all there are many large organisations out there who offer credit card payment but do not offer paypal).

Amongst those who know and use paypal there is a growing preference to be able to pay by paypal (they don’t have to have their credit card handy at the time of making the purchase)… and amongst those who have not used paypal there continues to be a resistance to using it.

I would opt for both if you can – but if your site is secure and professional I think either option will work.

Good luck with your venture!