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Good article! You didn’t really touch on video creation so much, so for that either use Jing or animoto. Both are good free services, though Jing caps the length of the video at 5 minutes, however that can be an advantage at times since video marketing is most effective when condensed into short concise information.

Also for project, customer and business management, look at Podio. They’re free for up to 10 users which is more than enough for a startup in most cases.