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I haven’t personally found any negatives though i was recently told that it can lower your call rates apparently.

Other reasons why we use 1300 & 1800 numbers;

1. Testing – we can put as many secondary numbers in our account and use those on different marketing materials, to get a better indication of conversions.

2. Moving – if you change location often you can’t keep a local number, so everyone who had your details now has to update it.