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The Copy Chick
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Charliebean, post: 107845 wrote:
I know I am also not perfect and in hindsight can spot ways that could of potentially avoided the conflict, and hence have take that on board and structure it into my business to avoid future issues.

If you can recognise conflicts and mistakes as an opportunity to improve your business strategy and relations, then you’re already doing well.

Yes – there are always going to be some people who are never going to be happy unless they have something to whinge about. As long as you know you’ve done everything you can to give the best job you can, the that’s all that matters.

A 94% success rate with your clients is nothing to be unhappy about!