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Gavin_S
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Hi Tony,
There’s already been some great suggestions made here, and without re-hashing them I have to say I agree with almost all of them!
The other lead capture tool I would suggest is one of my own (sorry to use this thread to post my own offering, but I think it’s relevant) – we have a web chat program called “assistro” that initiates a pro-active chat with your website visitors. It’s a great way to engage your website visitors in conversation to discover their needs, and capture the lead so you can follow up with a phone call if needed. There is a free version available that might suit your needs.
The website is http://www.assistro.com
Good luck!

Gavin