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kathiemt
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I’m not a fan of the chat thing either. I was on the Adobe site the other day. They have no forms you can fill out and you can’t email them. You either chat with them when they’re online or you pick up the phone and ring them. Wasn’t happy with either choice. I’d prefer to email or fill out a form at the hours that suit me. My impression of what I thought was a good company is that it’s now gotten too big for its boots and doesn’t care about the average customer. But that’s another issue.

I just don’t like the chat thing.