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Gavin_S
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Hi Kathie,
In your situation that’s fair enough. For most other businesses find they benefit from making themselves more accessible to receive new enquiries and leads.
I’ve got a number of testimonials about to be added to the website from clients who have picked up new customers on the very first day of having assistro installed!
Live chat might not suit your needs, and that’s ok. Every business is different, for some a new equiry is a distraction – for others it’s an opportunity.
All the best!

Gavin