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yourvirtualboard
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Some good suggestions already.

I’m sure you get your students within a limited radius and with that you have to consider what the fall out might be in sticking to your terms. Sure you could enforce them but what if this mother then warns everyone about dealing with you? Her version of what happened might be quite different from your version and you won’t be there to defend yourself. Think of the money as school fees or a marketing cost because although she might not tell as many about a positive (for her) outcome she may tell a few.