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Geronimo
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I use [first name]@mycompany.com too.

I do think though that we’re more aware than most customers to these types of things.

I would be very confident that I could change my email to gmail.com, and continue to run a successful business, because my customers know me personally, and I work hard to maintain those relationships.

It’s a little like saying you have to have a CBD address, as one in the ‘burbs points to you being unprofessional.

Also, don’t forget that we know what it costs to buy and set up a domain and email address. Lots of people don’t know if it costs $12 or $1200 a year. A bit like me wanting my accountant to arrange the purchase of a vehicle for me. I have no idea what it would cost, to figure it would be a lot, so don’t do it.