Home – New Forums Marketing mastery Facebook Advertising FAIL Reply To: Facebook Advertising FAIL

Fiona @opshoppers
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Just a recap in case this problem pops up for someone else. I emailed the Facebook Ad team and they responded within 24 hours. Here’s what they said;

“Hi Fiona,

The reason your ad is no longer running is that your account spend cap of AUD $200 has been reached. You can view your account spend cap by visiting your Billing Manager at http://www.facebook.com/ads/manage/billing.php

When you reach your account spend cap, your ads and sponsored stories will stop running to prevent further charges but will remain in active status.”

Eureka! Oh well, at least I know why I wasn’t getting any new likes!