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There 3 distinct roles involved in domain / website setup.

1. Domain Registrar – Responsible for registration of your domain name. .COM.AU requires an ABN.

2. DNS Host – Responsible for hosting your DNS records which route traffic to your web and email hosts.

3. Web hosts – Responsible for hosting your website, business email and other services.

There are providers that serve one, two or three of these roles. My recommendation is to select a different provider for each. There are technical, marketing and strategic reasons for this which I can elaborate on in a separate post if anyone is interested.