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Not arguing otherwise. What I will add is that it’s important to consider how that determination is made.

For example… Web developers and designers can be conflicted in their advice (based on their familiarity with a particular programming language or technology stack). Accountants towards a specific accounting packaging package.

As far as delivery models are concerned, the Application Service Provider (ASP) model (single-tenant) gave way to Software-as-a-service (multi-tenant) a few years ago as evidenced by “traditional providers” now scrambling to establish SaaS offerings. (eg. MYOB vs Xero).