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Brettles
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Thanks for the info guys,

I will drop them an email and see how I go.

it is the first time the invoice has been issued as it has 3 years on one invoice and an invoice date of the 8th Feb from memory.

There is no contractual agreement which makes it difficult, only terms of sale that state that unless I tell them otherwise they will continue to provide the service. However the billing period is quarterly.

Regards,

Brett