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Don’t write it off just yet.

I would do 2 things

– contact Alibaba. You may not get the result you want, but it is worth a shot.

– see if you can get the supplier to just accept the 60%. I would be mentioning that you will be telling other Australian suppliers not to deal with them as well as no longer dealing with them yourself.

Even though the products are not what you expected you could change your target market to find people who would like them. Have a massive sale and sell them at just above cost price. You could generate some good traffic (if you are web based) and may score yourself some customers who wouldn’t have bought from you normally.

I don’t think the example you showed looked *that* bad – yes, it is completely different to what you ordered but they are not a complete write off looks wise.