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MissSassy, post: 210625 wrote:
You need to find a business adviser or coach that you can have a good rapport with, there are plenty to choose from and remember that with computers and Skype, the right adviser may not be located on the same side of the country as your business. From here you can start to make the right moves to getting your business far more organised and growing to where you want it to be and not just being reactive to current situations.

I think you’ve hit the nail on the head there, “reactive to current situations” has been our approach so far and needs to change! It’s probably obvious we don’t have a retail or business background. Hopefully I can draw on someone else’s wisdom who has been there before me.