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thekindconsultant
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For simplicity, I recommend Insightly. It’s no-frills. It’s suitable for storing information. But not a lot else.

For power and value-for-money, I recommend Agile CRM. I use it myself and have rolled it out to several of my clients, and it is the best value CRM I have come across. The email functionality and automated workflows are comparable to what you get with some of the high-end systems. Not the most reliable CRM I have used, but you’ll soon look past the odd bit of lag…