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John Debrincat, post: 214278, member: 2969 wrote:
Hello Annietea, we get asked this question a lot relating to our own system. Moving from one platform to another is generally pretty straight forward. The thing to look for is how easy it is to export your content and in what format. Most shop systems will need to have customers, categories/content pages, products, product/category assignments, cross selling and maybe price lists or discounts imported in order to be able to move and setup again. So the existing system that you are on needs to have the capability to export those in a friendly format (generally a CSV file). Other things that you need to export are newsletter addresses, orders (for history). You will need a file of all your images that are used and most of the service providers will provide that if asked (we do in a zip file format.

If we make it easier for our customers to move away then it actually works in our favour as they tend to stay longer.

Although we also export the design style files we find that it is generally easier to build a new design from scratch. When people move systems they tend to update the style.

So ask what import / export capabilities exist in the system that you are looking to use or later move to.



Thanks John I appreciate the tips!