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“[My customer] aren’t interested in strategy meetings, extensive reports, testing and insights that your clients paying for that service are.”

Hey, that’s not a reflection of how I operate. :P

“No outsource. That’s a fundamental of the project.”

Automation? The reason I say this is because I know how much time it would take to do a quality job of what you’re doing, and at $92/month, you’re paying yourself peanuts.