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Donna Klajman
  • Total posts: 22

Perhaps include the terms of sale and late payment interest charge on the invoice/quote.

I use Xero and I always turn on the automatic email reminder notice so that it sends out an email 3 days before the invoice is due, then the day after it is due, then every 7 days, until they pay. My payment terms are 14 days and the average debt is paid within 3 days because of it.

The customer is always right, if you want their money. Otherwise, it’s time to move on :)