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Mischelle
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Hi,

I just went on and it seems to be pretty fast, except I went back on a few minutes ago and got an error 1016, but it’s gone now :) (I screen captured for you for reference)

To explain the server: You have purchased a hosting package off Net Origin, but they either lease or house their servers at DC West Datacentre. That is what the guys are saying. Net Origin is a hosting provider, but does not have their own datacentre (this is very common).

AND as Sean said, the further away the data centre is from your target market, the longer the site will take to load. IE Sydney server to Sydney customer = faster LA Server to Sydney Customer = tiny bit slower We aren’t talking massive times.

Like I said the speed seems OK to me from a customer point of view, the guys are helping you from a technical point of view.

Cheers
Mischelle :):):)