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Thanks for your responses. I’ve spent the morning on the phone with this awful company. They continue to claim they have provided services to me and refuse to refund my money however have agreed to cancel my contract at least (verbally at this stage…. which means little coming from them).

The one thing that gets to me the most is that they were selling advertising space at a location where they have no screens installed. They then claim that they have been running my ad at another site even though I stood and watched this screen for 10 minutes and didn’t see my advertisement once. And then they say they can’t refund my money because apparently they provided a service?? What service?? I quite clearly need to calm down.