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MikeDav
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Hi Alan, I also have an Australian based service. We have a bespoke answering service platform that has been built with the Australian market in mind (currently over 5,000 customers). We will use a script that has been agreed with you and we can organise your appointment setting.

We offer a range of packages to suit businesses of all different sizes and can also offer some really useful virtual assistant functions as well.

The company is Virtual Reception and there are links to the site in my signature at the bottom of the post.

Cheers
Mike