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valentlau
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A courier company without tracking system is a courier company out of business in 2018. I can send a tracked parcel for $7. A courier company without tracking system wouldn’t get my business for $2.

I think your focus is wrong if you say “the majority of people who don’t understand IT don’t understand the beauty and capability of my system”

It’s not their job. It’s your job to sell the system in a 5min phone call. What you need is a call sales who can do this job for you if you can’t. Then you can concentrate on the back end.