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El Arish Tropical Exotics, post: 262220, member: 6734 wrote:
Actually, I prefer writing so there is no miscommunication. What you say and someone else hears can sometimes be different.

Don’t get me wrong Ann, written is a very important part, my comments were more focused on the initial contact with a potential client. it is a far better way to determine what they want, to show that you are competent or have the right product to match their needs.

I will always follow up with an email or other written forms if there is a potential for misunderstanding of what was agreed or required.