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Aus Post are also trialling a trackable letter option.. you may want to google it (sorry do not have the link and on mobile)… its a green envelope, may be handy? 1% isnt bad for self insurance though? if they are low cost and only 1 in 100 go MIA – maybe build a buffer into the cost price or the shipping charged rate (however you incorporate the charge into your figures) and self insure based on 1% loss rate…

In the years we have been in business and using AP, never have any issues.. But Murphys law prevails, we use tracking on Everything and if a customer isnt happy to pay, we arent happy to take the risk of parcels going untracked.. but hey, thats just us… and some markets cant support those costs, especially those competing just on price alone.

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Jason Ramage | Lucas Arthur Pty Ltd | E: [email protected]   P: 61 3 8324 0344    M: 61 412 244 888