Home – New Forums Marketing mastery Why would you not TRUST my service? Reply To: Why would you not TRUST my service?

Dave Gillen – Former FS Concierge
  • Total posts: 2,566

Hi [USER=105019]@Hassle Free Website[/USER] ,

People trust people (not companies) – I can’t see your name or face anywhere. I can’t see an address anywhere, or even a town/suburb. A real person with a face and an address is less likely to rip them off than an online entity.

Also consider what guarantees you can offer (especially money-back). Deliver in a certain time-frame or full refund? Happy with the website design or money back? Guarantees will give people more confidence in doing business with you. There are many things that can go wrong in a website project, and people are worried about these things.

Hope that sheds some light on the topic. :)