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bb1, post: 262792, member: 53375 wrote:
Are you sure, if you read the online comments from sellers since Australia Post introduced tracking on all parcels, the number of ”lost” parcel complaints from customers have decreased. Yet on letters they still experience rates of ”lost” items.
I agree with Bert on this, most people expect tracking as part of the service, I know I do :) it is pretty standard with most freight providers.