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I have no patience for people who are not on time, customers or not, and don’t let me know. They are generally not worth the effort of a continuing relationship if they don’t appreciate that other people have time constraints.

I agree.

When it comes to promoting my products/services I often accept that if I can’t get my foot in the door, it is probably my fault as much as anything for not selling myself well enough.

But once you make a commitment as a buyer/seller, its up to you to do everything you can to deliver, I think.