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JamesMillar, post: 268465, member: 5318 wrote:
There is no other industry I have encountered where the service can be so ordinary year in year out and yet people return simply accepting the status quo.

Sadly [USER=5318]@JamesMillar[/USER] it doesnt happen often, but I need to disagree with you on this one, I have seen it in many industries, including my own, I know I have taken over new properties, and the people have expressed their concern about the previous service they were receiving, but it all came down to they couldn’t be bothered looking for someone new, but simply put up with what have. Mostly only looking because the previous incumbent stopped their business or simply went missing in action.