- Total posts: 179
In your case I would consider doing weekly webinars or something similar where you could get three or four potential customers dipping their toes in but there is a time limit and you control how detailed the info you provide is. The alternative is lengthy free personal consultations or even worse someone feeling you’ve been curt by not giving them advice.
In your answer, Ann, you have a problem and I believe you could try a web chat app. It feels more personal than just reading the site but you can put some links on it to direct the usual enquiries – plus coming back to answer their query when you can (i.e. take off your number). I am trialling a Hubspot chat for this but there are many others as well, to free up your time.
Besides the chat and blog, I communicate via email and phone or Zoom. Seems to be easy enough, and I use phone when there are any chances of unclear communication or issues.