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We have done a lot of checking in with our customers.
I am pretty sure, one who had to close in March or early April paid her last invoice with funds probably borrowed from parents.
Another, with a business of over 30 years standing had to close and didn’t know how they would survive.
I also called a supplier who was on the precipice to let them know of the QLD Govt loan scheme.
Recurring themes around the calls were:
Gratitude for calling in and gratitude for (us) being on the front line.
Stress around the ability for the business to survive,
Stress around being able to support staff.
Supporting staff came through very strongly as the theme that had people struggling the most.