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BeOurCEO
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JamesMillar, post: 271424, member: 5318 wrote:
Your approach in simplifying (with better UX) the feedback survey model is great. I think the traditional surveys, emails, forms that all have uninspiring UX underperform on a very important function.

What platform is it delivered by / on? I think app installations are a fail for these niche items so I hope it’s browser-based so that it’s readily accessible and usable in a range of environments.

Thanks for your feedback James.

Yes you are correct, we did some UX/UI research and found that app installations were a fail so we opted for an easily accessible browser-based option that doesn’t carry the luggage (installations, sudden app closures, updates, etc..) that come with apps.