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To add to [USER=28171]@Rowan@quaotic[/USER] comments, with no return address Australia Post or a courier will have no where to return an item, if for some reason it can’t be delivered.
In regards to your second question, define small, and define the value of the items. If the item is ”small” as in envelope size, but worth a thousand dollars, then I would be paying for gold class postage. If it is ”small” and worth 50 cents and it gets lost in the mail, no great loss possibly. I don’t send any items (even letter size), without tracking and have never lost one, but people who send untracked have ”lost” a lot. If a client doesnt want to pay the postage with tracking, I don’t want them as a client. Less headaches for me.