Home – New Forums Get productive Are you curious about virtual staff? Ask your questions here.

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  • #977924
    Adam Stanecki
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    • Total posts: 131
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    Hi all,

    I’m back.
    Yes, its been a while.

    I’ve been head down, bottom up launching my new venture, VA Scout. It’s a virtual staffing service based on ethical practices and ongoing care for both employer and employee.

    The point of this thread is that I’d like to hear your questions about virtual staff, outsourcing etc. I’d honestly like to share my experiences and advice with you.

    So, post your questions about virtual staffing and I’ll answer them to the best of my ability.

    Cheers, Adam.

    #1103298
    Gordan
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    • Total posts: 119
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    Can you explain how exactly does virtual staffing work? What are the communication channels? And what sort of prices do the virtual staff cost?

    #1103373
    Gordan
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    • Total posts: 119
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    Can you explain how exactly does virtual staffing work? What are the communication channels? And what sort of prices do the virtual staff cost?

    #1103375
    Anonymous
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    Hi Adam,

    Nice to see you back on deck :)

    Hope VA Scout is a huge success.

    Jayne

    #1103300
    Anonymous
    Guest
    • Total posts: 11,464
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    Hi Adam,

    Nice to see you back on deck :)

    Hope VA Scout is a huge success.

    Jayne

    #1103377
    Adam Stanecki
    Member
    • Total posts: 131
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    G’day Gordon,

    I hope the below answers your questions.

    Gordan, post: 114737 wrote:
    Can you explain how exactly does virtual staffing work?

    It’s just like a standard employer/employee arrangement except that your staff work in a different location to you. Technically, it is a subcontractor role. However, I treat my staff as employees of the business not as contractors.

    Effectively any task that you can complete online can be completed by virtual staff.

    I have not used virtual staffing for anything other than internet based tasks however one could argue that any tasks not requiring physical proximity to a specific location could be accomplished virtually.

    I generally use my virtual staff for admin, marketing and research tasks.

    Gordan, post: 114737 wrote:
    What are the communication channels?

    I use Gmail and Skype almost exclusively.

    Other tools I find useful are Google Docs, Basecamp and Dropbox.

    Gordan, post: 114737 wrote:
    And what sort of prices do the virtual staff cost?

    From US$2/hr upward for admin. Specialists cost more.
    My suggestion is to always pay what they are worth to you.
    Part-time and ful-time roles are preferred by virtual staff. Project work holds no security for them.

    Please let me know if you have further questions.

    Regards, Adam.

    #1103302
    Adam Stanecki
    Member
    • Total posts: 131
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    G’day Gordon,

    I hope the below answers your questions.

    Gordan, post: 114737 wrote:
    Can you explain how exactly does virtual staffing work?

    It’s just like a standard employer/employee arrangement except that your staff work in a different location to you. Technically, it is a subcontractor role. However, I treat my staff as employees of the business not as contractors.

    Effectively any task that you can complete online can be completed by virtual staff.

    I have not used virtual staffing for anything other than internet based tasks however one could argue that any tasks not requiring physical proximity to a specific location could be accomplished virtually.

    I generally use my virtual staff for admin, marketing and research tasks.

    Gordan, post: 114737 wrote:
    What are the communication channels?

    I use Gmail and Skype almost exclusively.

    Other tools I find useful are Google Docs, Basecamp and Dropbox.

    Gordan, post: 114737 wrote:
    And what sort of prices do the virtual staff cost?

    From US$2/hr upward for admin. Specialists cost more.
    My suggestion is to always pay what they are worth to you.
    Part-time and ful-time roles are preferred by virtual staff. Project work holds no security for them.

    Please let me know if you have further questions.

    Regards, Adam.

    #1103304
    Adam Stanecki
    Member
    • Total posts: 131
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    Jayne,

    Thank you very much for the kind words.

    -Adam.

    #1103379
    Adam Stanecki
    Member
    • Total posts: 131
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    Jayne,

    Thank you very much for the kind words.

    -Adam.

    #1103381
    Gavin_S
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    • Total posts: 80
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    I’ve been using virtual staff for a little while now, there’s no doubt that the right people (and the right management tools) can make a huge difference.
    I think the key is to treat them like a normal staff member (because that’s exactly what they are), really spend the time to find the right person, take the time to train them, use the right tools (productivity tools and time management software), and pay them appropriately.
    Virtual staff have made a huge difference to my business, I would recommend it to anyone.

    #1103306
    Gavin_S
    Member
    • Total posts: 80
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    I’ve been using virtual staff for a little while now, there’s no doubt that the right people (and the right management tools) can make a huge difference.
    I think the key is to treat them like a normal staff member (because that’s exactly what they are), really spend the time to find the right person, take the time to train them, use the right tools (productivity tools and time management software), and pay them appropriately.
    Virtual staff have made a huge difference to my business, I would recommend it to anyone.

    #1103383
    Adam Stanecki
    Member
    • Total posts: 131
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    Spot on, AR.
    Thank you for your input.

    #1103308
    Adam Stanecki
    Member
    • Total posts: 131
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    Spot on, AR.
    Thank you for your input.

    #1103385
    PocketDocket
    Member
    • Total posts: 156
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    I have recently hired my first VA via odesk – they have a basic ranking system which shows the total number of hours they have logged, feedback from prior projects, and also ratings for some test that they take such as English speaking, English comprehension, email etiquette, call centre etiquette etc… I trialed a few out and selected the best result.

    Trust is a major factor, I think slowly increasing their access and responsibility is key, just like with any employee.

    Jeremy

    #1103310
    PocketDocket
    Member
    • Total posts: 156
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    I have recently hired my first VA via odesk – they have a basic ranking system which shows the total number of hours they have logged, feedback from prior projects, and also ratings for some test that they take such as English speaking, English comprehension, email etiquette, call centre etiquette etc… I trialed a few out and selected the best result.

    Trust is a major factor, I think slowly increasing their access and responsibility is key, just like with any employee.

    Jeremy

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