Home – New Forums Logistics buying products from overseas sites and reselling in AUS

  • This topic is empty.
Viewing 15 posts - 1 through 15 (of 35 total)
  • Author
    Posts
  • #982012
    HeavyDuty
    Member
    • Total posts: 4
    Up
    0
    ::

    Are there any issues with reselling branded products from overseas sites on your Australian website?? Has anyone done this and had any issues

    #1134253
    Divert To Mobile
    Member
    • Total posts: 2,751
    Up
    0
    ::

    Are you talking about Grey imports?

    there is an interesting article on it on SMH

    Steve

    #1134254
    mjbi
    Member
    • Total posts: 9
    Up
    0
    ::

    Hey HeavyDuty,

    We have previously imported some of our branded products ourselves to resell in Australia. There’s nothing wrong with it at all, but there are a couple of things to be aware of.

    The most important thing is that under Australian law the importer is classified as the manufacturer, the manufacturer is responsible for any warranty and support. Remember that in Australia there are laws surrounding warranties and consumer guarantee’s. You can get more info on this here: http://www.consumerlaw.gov.au/content/Content.aspx?doc=the_acl/guidance.htm

    I’m not sure what your experience with normal distributor -> retailer dealings in this regard is, but normally if a customer returns a faulty product to a store, they then organise a replacement or repair with the distributor who is normally either the manufacturer or the importer.

    So if you are the importer, immediately you are responsible directly. So if there is a problem, you have to fix it. This means that you bear the cost of it. If you can convince the place you bought it from to repair/replace it that’s great for you, but as laws are different in other countries and the cost of shipping things back overseas can be more than it’s worth, it’s generally easier to just bear the cost yourself.

    The other thing to be aware of is that in some countries it’s against the law for a retailer to sell products to someone who has the intention of reselling them. So if you plan on bringing in a lot of product from an overseas retailer and not a distributor or manufacturer then it would be best to check with them first as they may otherwise start to get suspicious if you are doing lots of large orders. Then you could be out of supply from them.

    I hope that helps!

    #1134255
    HeavyDuty
    Member
    • Total posts: 4
    Up
    0
    ::

    Yes thats basically what i mean, i dont think any returns or refunds will be significant on the products i am reselling and im prepared to absord those costs anyway..

    So basically from an Australian legal perspective there is nothing wrong with for example, buying say 100 samsung gakaxy phones from a US retail website, or even from a physical store e.g cosctco or whatever, and then reselling this on your australian website as brand new samsung phone, using the samsung logo etc..

    even if samsung had awarded sole distribution rights to one company in Australia???

    I have friends who regularly import brand name products from an American distributor, which has a sole distributor in Australia and that distributor actually came and looked at the equipment my friend imported and could not say anything so im pretty sure in most cases its fine..however he did bring these products to use in his business rather than resell them..

    #1134256
    mjbi
    Member
    • Total posts: 9
    Up
    0
    ::

    As far as I’m aware, a company having sole distribution rights doesn’t mean you can’t sell it, it just means that you can’t buy it direct from the manufacturer.

    They can put pressure on the distributor in the US to prevent US stores from selling to Australia though. Whether the US distributor complies is likely up to them. I’d suggest getting legal advice on this, especially if you expect to move large volumes, because they may be able to put some legal pressure on you to stop. I don’t believe they can, but they might be able to and if you are moving a lot of gear it’s possible they might try anyway, even if theres nothing they can actually do.

    #1134257
    MH08
    Member
    • Total posts: 284
    Up
    0
    ::

    I remember vaguely that someone from Sydney was purchasing the dunlop shoes from a store in a shopping center and then selling it on ebay to the Americans for 1.5 times the price.

    Dunlop didn’t like that and was sued for all the profits he made.

    #1134258
    HeavyDuty
    Member
    • Total posts: 4
    Up
    0
    ::

    hmm

    if i am purchasing these to resell in australia, can i just get these items shipped to my address every week from USA, and then just resell, or do i have to get a special import permit and mark these as commercial goods rather than personal? What is involved with getting a permit when you want to resell goods you have bought from overseas in regards to costs?

    has anyone here did this in the past? any issues that may arise?

    #1134259
    Anonymous
    Guest
    • Total posts: 11,464
    Up
    0
    ::

    Hi Heavy Duty,

    For help with the freight and importing side of things, I suggest you consult a logistics specialist, and to understand any legal issues you may come up against with regards to parallel importing, I suggest you chat with a lawyer.

    You’ll find some excellent examples of both in Flying Solo’s directory.

    Good luck with it all,
    Jayne

    #1134260
    HBTRADE
    Member
    • Total posts: 125
    Up
    0
    ::
    HeavyDuty, post: 152949 wrote:
    Yes thats basically what i mean, i dont think any returns or refunds will be significant on the products i am reselling and im prepared to absord those costs anyway..

    So basically from an Australian legal perspective there is nothing wrong with for example, buying say 100 samsung gakaxy phones from a US retail website, or even from a physical store e.g cosctco or whatever, and then reselling this on your australian website as brand new samsung phone, using the samsung logo etc..

    even if samsung had awarded sole distribution rights to one company in Australia???

    I have friends who regularly import brand name products from an American distributor, which has a sole distributor in Australia and that distributor actually came and looked at the equipment my friend imported and could not say anything so im pretty sure in most cases its fine..however he did bring these products to use in his business rather than resell them..

    If you plan to sell mobile phones here, they have to have approval from the relevant department. I looked at this a few years ago after leaving a telco.

    That said, places like mobileciti seem to be doing OK with it.

    #1134261
    K M
    Member
    • Total posts: 22
    Up
    0
    ::

    Hi heavy duty,

    I’m only a newbie myself but I MIGHT have some useful advice.

    About 6 mnths ago I had some similar questions to yours, regarding other products. From what I remember I think I contacted Customs first, and they then told me to call AUSTRADE. So I did and every single question I had was answered clearly and thoroughly. No beating around the bush, and I was so glad I called. You may want to try that so you can get straight to the source. Their number is 132 878.

    =)

    #1134262
    JacquiPryor
    Member
    • Total posts: 2,344
    Up
    0
    ::

    Hi Heavy Duty – apologies for the late response.

    It sounds like you are referring to Parallel Importing. Whilst this is legal in Australia there are certainly things to be aware of when going down this path.

    For example – be sure that whoever you are sourcing from is authorised to supply to you.

    Also, if you are talking about well-known brands such as Samsung – there could be issues to do with ‘passing off’. If Samsung feels that you are somehow representing to the marketplace to be affiliated with them, or approved by them in some manner they might have grounds to pursue you for ‘passing off’. At the end of the day, a brand owner is not going to be pleased to find someone ‘cashing in’ on their reputation, so, make sure in what ever you do they won’t be able to say this is what you are doing.

    The link above goes to a blog post I wrote about Parallel Importing and the relationship to trademarks/trademark infringement, which highlights a couple of things to be mindful of.

    #1134263
    macintosh_addict
    Member
    • Total posts: 37
    Up
    0
    ::
    HeavyDuty, post: 152949 wrote:
    Yes thats basically what i mean, i dont think any returns or refunds will be significant on the products i am reselling and im prepared to absord those costs anyway..

    So basically from an Australian legal perspective there is nothing wrong with for example, buying say 100 samsung gakaxy phones from a US retail website, or even from a physical store e.g cosctco or whatever, and then reselling this on your australian website as brand new samsung phone, using the samsung logo etc..

    even if samsung had awarded sole distribution rights to one company in Australia???

    I have friends who regularly import brand name products from an American distributor, which has a sole distributor in Australia and that distributor actually came and looked at the equipment my friend imported and could not say anything so im pretty sure in most cases its fine..however he did bring these products to use in his business rather than resell them..

    There’s nothing wrong with such practices. Check out the “parallel import” policies and you will find out more info.

    Cheers!

    #1134264
    Johny
    Member
    • Total posts: 840
    Up
    0
    ::

    I know the original poster mentioned buying their stock from the US, but I just wanted to comment on something mentioned above for the benefit of anyone reading this.

    China is one of the major suppliers of Aussies involved in the import export industry.

    The original poster mentioned branded products. You will not get original/real branded products like Samsung phones at direct factory/wholesale prices from mainland China that are better than what you can get elsewhere.

    #1134265
    Johny
    Member
    • Total posts: 840
    Up
    0
    ::

    Ok fair point, let me clarify. Sorry, I was working on “branded” representing large well known international brands. And even though a company like Huawei is very large, I doubt it has the same ring to it as Samsung.

    If you want Chinese branded products like Huawei, ZTE etc. , then yes, you can get products with Chinese brands.

    If you want a Samsung phone, even some parts are made in China, or if you want iphones Nokia, whatever, that are also made in China, you will not get real ones from a factory or wholesalers there.

    As an example, an iphone wholesale and retail costs more in China that it does in Australia due to various taxes and import duties applicable. So yes, you could go to China and buy one from a shop, but it would be silly because it would cost more than in Australia.

    These brands have very strict agreements with the factories, those factories cannot just sell them to whoever asks.

    Being made in China does not necessarily mean being available from China.

    Yep, thousands of sites in China selling Gucci, Prada stuff. Other than official reseller (retail not wholesale) websites, they are fake.

    I will however say that for this type of thing I am referring to China mainland, not Hong Kong, where indeed you can get the real thing.

    I am more than happy to stand by my original comments. Anyone looking to go down this path is looking to lose their money.

    #1134266
    Barney’s Toy Box
    Member
    • Total posts: 16
    Up
    0
    ::

    really interesting thread. I do this as a small portion of my business. I buy very popular products that I can get via amazon and resell here via e-bay at reasonable profits. All the research I have done to date indicates that this is perfectly legal as long as you don’t infringe on any copy write and don’t in anyway suggest that you are affiliated with the manufacturer or distributor.

    Of course the volumes are low as once import taxes come into play it becomes less economic. And the recent movement in the oz dollar isn’t helping…..

Viewing 15 posts - 1 through 15 (of 35 total)
  • You must be logged in to reply to this topic.