Home – New Forums Starting your journey choice of webhosting companies

  • This topic is empty.
Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • #979409
    Shell
    Member
    • Total posts: 3
    Up
    0
    ::

    Hi All,

    I’m looking into webhosting companies and have narrowed it down to anchor and studiocoast – does anyone use them/has used them/has any other recommendations?

    Many Thanks

    #1114086
    IncredibleCo
    Member
    • Total posts: 406
    Up
    0
    ::

    Lunar pages are good and cheap! http://www.lpwebhosting.com/ They have packages from $8 per month and include a Cpanel and a tonne of other features!

    #1114087
    Snakeman
    Participant
    • Total posts: 329
    Up
    0
    ::

    We’ve used just host, crucial paradigm and webcity and all seem good!

    #1114088
    Zava Design
    Participant
    • Total posts: 1,463
    Up
    0
    ::

    I would use webhostingtalk and whirlpool forums to find out about hosting companies. Unfortunately if anyone has negative stories about a host this forum doesn’t allow posting of those reviews.

    #1114089
    Peter – FS Administrator
    Member
    • Total posts: 1,889
    Up
    0
    ::
    Zava Design, post: 127905 wrote:
    I would use webhostingtalk and whirlpool forums to find out about hosting companies. Unfortunately if anyone has negative stories about a host this forum doesn’t allow posting of those reviews.

    Hi Zava Design,

    Good suggestion.

    This issue of negative reviews has been raised a few times in the past by yourself and others so just wanted to outline our guidelines on this one. Over the years as we’ve developed our position on public disputes:

    “ Public disputes: Flying Solo is not the appropriate channel for disputes or arguments between named individuals or companies. Any gripes should be taken up directly with the company concerned. It is our policy not to get involved, and any such discussions will be edited to remove names, or more likely, deleted.”

    While we support open discussion and debate, we remain committed to creating a small business community that is friendly, supportive and constructive. We do aim to take a light handed approach to moderation and it’s a judgement call and balance we work hard to maintain but one we won’t always get right.

    The big picture is, we don’t want to become a place where businesses or individuals host conflict or complaints with each other – whether it might be justified or not.

    All businesses with customers will have complaints from time to time and while there are many public spaces online to air grievances, this is not something we want to host on Flying Solo. Trying to judge the fairness or otherwise of public complaints is not a role Flying Solo can or wants to play, and editing threads to remove company names is not always practical and often means the resulting discussion doesn’t flow.

    However you will find many other threads providing recommendations and feedback good and bad on lots of companies. We don’t delete them automatically until we deem they move outside the guidelines on ‘disputes or arguments between named individuals or companies’ which can move into the defamation area.

    As always, it’s a grey area and we’re always reviewing our guidelines to strike the right balance so feedback is always welcome.

    Cheers
    Peter

    #1114090
    Netorigin
    Member
    • Total posts: 421
    Up
    0
    ::
    shell, post: 127799 wrote:
    Hi All,

    I’m looking into webhosting companies and have narrowed it down to anchor and studiocoast – does anyone use them/has used them/has any other recommendations?

    Many Thanks

    Hi Shell,

    It boils down to a number of factors when you’re searching for the right web host and hosting plan. When searching for suitable web hosting, I’d highly recommend looking at the following list of factors:

    * Does the web host offer 24/7 customer support? How quick is their support?

    * What monthly uptime is guaranteed?

    * Are there nightly backups in place?

    * Does the web host offer an SLA?

    * Where are the servers located?

    I hope this assists you in making your decision.

    Cheers,

    Shaun

    #1114091
    tonyk
    Member
    • Total posts: 1,430
    Up
    0
    ::

    I am with Netregistry and have never had any issues.

    #1114092
    DarianCulbert
    Member
    • Total posts: 49
    Up
    0
    ::

    You should try Hostgator and you will not regret! I don’t know much about webhosting companies in Australia but I did tried Godaddy (only good for domains), Ixwebhosting.. but Hostgator is the best! 24/7 support, friendly staff who will get out of their box and help you with something which is not their responsibility, the control panel is good enough for you to install some good softwares on your own instantly! It is cheap too and you should search for coupon before purchasing it! It will save a lot of money!

    #1114093
    Zava Design
    Participant
    • Total posts: 1,463
    Up
    0
    ::
    FS Administrator, post: 127984 wrote:
    The big picture is, we don’t want to become a place where businesses or individuals host conflict or complaints with each other – whether it might be justified or not.
    I’ve emailed you about this too, because this is becoming more cloudy as time goes by.

    To get a balanced view of any service/business you need both positive & negative viewpoints, since quite obviously no one is perfect. But at the moment with your current guidelines it means that any business/service mentioned on this site will only get the shiny goodness shown to members. Hosting companies are a great example, and the reason why webhostingtalk and whirlpool are great for hosting company research is because you get both sides of the story, and then from that fuller picture one can make a more informed decision. I have known of a good many hosting companies that built a great reputation over time, but then got bought out by another company and their service went quickly downhill.

    In addition, the way that service providers handle any negative comments can also speak volumes for them, and for mine can actually say more than a bunch of purely glowing reviews.

    Your aim, to create a forum that is “friendly, supportive and constructive” – surely that can be built even stronger with “constructive” criticisms of relevant services, of someone has some information to back up their viewpoint?

    In all honesty, with your current guidelines, I would have thought that simply not mentioning any businesses/services at all would be the only “balanced” decision possible. At the moment you’re running the risk of not very good companies being recommended to an unsuspecting member who may not have the time (or experience) at conducting thorough research.

    #1114094
    Peter – FS Administrator
    Member
    • Total posts: 1,889
    Up
    0
    ::
    Zava Design, post: 128296 wrote:
    I’ve emailed you about this too, because this is becoming more cloudy as time goes by.
    Thanks for that, we received your email and following are some thoughts.

    As I’ve mentioned on this thread I agree it’s most definitely a grey and cloudy area, but our basic position on this hasn’t changed significantly in recent times so I don’t think it’s getting more cloudy – just remaining cloudy :)

    Zava Design, post: 128296 wrote:
    To get a balanced view of any service/business you need both positive & negative viewpoints, since quite obviously no one is perfect. But at the moment with your current guidelines it means that any business/service mentioned on this site will only get the shiny goodness shown to members. Hosting companies are a great example, and the reason why webhostingtalk and whirlpool are great for hosting company research is because you get both sides of the story, and then from that fuller picture one can make a more informed decision. I have known of a good many hosting companies that built a great reputation over time, but then got bought out by another company and their service went quickly downhill.

    In addition, the way that service providers handle any negative comments can also speak volumes for them, and for mine can actually say more than a bunch of purely glowing reviews.”

    Again, I’d agree with this and recommend that anyone conducts thorough research online and offline before selecting a supplier to find customer reviews and company responses. Flying Solo is just one of many sources and as you suggest there are many others specialising in reviews that are a click away.

    Zava Design, post: 128296 wrote:
    In all honesty, with your current guidelines, I would have thought that simply not mentioning any businesses/services at all would be the only “balanced” decision possible. At the moment you’re running the risk of not very good companies being recommended to an unsuspecting member who may not have the time (or experience) at conducting thorough research.

    We’ve considered this. Not allowing any business names to be mentioned at all would be the most black & white way to go, but on balance I think it would be detrimental to the value of the forums overall. The lack of any referrals at all would outweigh risks you raise. On Flying Solo you will already find many other threads providing recommendations and feedback good and bad on lots of companies. We don’t delete them automatically until we deem they move outside the guidelines on ‘disputes or arguments between named individuals or companies’ which can move into the defamation area.

    Zava Design, post: 128296 wrote:
    Your aim, to create a forum that is “friendly, supportive and constructive” – surely that can be built even stronger with “constructive” criticisms of relevant services, of someone has some information to back up their viewpoint?

    The definition of ‘constructive’ is another cloudy area. Many review type forums that I’ve seen are, along with lots of helpful information, also full of destructive and nasty discussions where the court of public opinion rules. Again, there is absolutely nothing wrong with this and they are all publicly available to research.

    Likewise weighing up the validity of ‘information to back up their viewpoint’ is grey. Trying to judge the fairness or otherwise of public complaints or negative reviews is not a role Flying Solo can or wants to play – it would be a huge undertaking to attempt and a separate type of community. It’s just not what we want to spend our time moderating.

    We’ve already got so many positive and supportive things we want to achieve for the small business community and finite time and resources, so at the moment setting up a reviews business is not a priority.

    It doesn’t sound like we’re going to reach an agreement on this point any time soon but as always input is very welcome.

    Cheers
    Peter

    #1114095
    Zava Design
    Participant
    • Total posts: 1,463
    Up
    0
    ::
    FS Administrator, post: 128306 wrote:
    We don’t delete them automatically until we deem they move outside the guidelines on ‘disputes or arguments between named individuals or companies’ which can move into the defamation area.
    You deleted the names of Nike & Microsoft in a discussion on historical and very well known issues involving the two. How is that a “dispute or disagreement”?

    Likewise weighing up the validity of ‘information to back up their viewpoint’ is grey. Trying to judge the fairness or otherwise of public complaints or negative reviews is not a role Flying Solo can or wants to play

    I would say it’s exactly the same for someone posting a positive review of a company. As with the Australian SEO company that has now had their accreditation removed and is being investigated by the relevant consumer protection bodies, if a number of businesses had gone off one or two persons’ positive review of them on this forum and been fleeced (and who knows, those positive reviews could have come from the guy’s family), while dozens of other members following the rules were not allowed to post an alternative view, you wouldn’t feel any responsibility?

    Whirlpool is 10 times the size of Flying Solo, and they don’t have a manual approval procedure as you to do vet new members, and yet for the most part I believe their discussions are well maintained. Sure, the overall level isn’t quite as profession as here, but then it’s not a forum for business professionals as such, but for everyone. I think if you began to incorporate some of your active, longer term, professional (in your opinion) members into the moderation of the forum you should do fine. And I would hope it would at least be worth a trial at some stage rather than your current default censorship-first model.

    Anyway, will try to move on from the issue, but I know I’m going to be feeling myself biting my tongue when some discussion on recommendation of services comes up, or someone’s post gets edited. Hatred of censorship is in my blood. ;) As is my concerns of small business owners being ripped off, have seen it too many times in the web design industry unfortunately.

    #1114096
    gregorys
    Member
    • Total posts: 27
    Up
    0
    ::

    Hi Shell,
    I have had no experience with those you mentioned. I’ve had good experience with both Lunarpages and Hostgator. Both of them have plans from as low as about $4-$5 per month if you sign up for 3/4 years or about $6-7 per year for a shorter contract.

    Lunarpages – I used them for years. Don’t think there was any down time at all this year. I use a 3rd party service to poll my own site every half hour or so I’ll know if its down. They do nightly backups so thats a big plus for me. I wish they had a Live Chat support. However when I do submit a ticket, their response has always been very prompt

    Hostgator – Also a great hosting service. They only do weekly backups last time I checked. Having said that, i have never lost any content on their service. They do have a Live Chat support so thats a plus on Lunarpages. If you frequently update your site and don’t want to bother with doing your own backups, you might want to look for a services with daily backups.

    Problem with both of them is their servers are based in the US. When I signed up years ago, Australian hosting was not very competitive at that time :-(. I had very limited local options. If your visitor base is going to be local, I would try to find an Australian based hosting provider with servers located locally. Your visitors should get their pages and content loaded faster instead of it having fetched from the US. You’ll enjoy local support too. Looking at some of the replies just on this thread alone, some local providers are on par and just as competitive with our overseas counterparts now.

    TIP : Don’t register your domain name with your hosting provider.Always register it with a separate, dedicated registrar like planetdomain etc. Should you decide to move hosting providers, you’ll still be in the drivers seat. I found this out the hard way.

    Just my 2 cents
    Greg

    #1114097
    paranda
    Member
    • Total posts: 20
    Up
    0
    ::

    Hi
    Couldn’t see if anyone has mentioned Rackspace.
    We host on Rackspace in the US and they are very good. We have a dedicated box there. They are also just opening up in Australia, so may have some good deals.
    Really depends on what level of support you require and if you want dedicated box or what.
    regards
    P.

    #1114098
    websitedesigner
    Member
    • Total posts: 917
    Up
    0
    ::
    Zava Design, post: 127905 wrote:
    I would use webhostingtalk and whirlpool forums to find out about hosting companies. Unfortunately if anyone has negative stories about a host this forum doesn’t allow posting of those reviews.

    Agree, if you are looking for negative reviews those forums are better. But pretty much all of the big hosting companies have negative reviews, it comes with the territory. Better off getting a positive review and asking why it’s positive (i.e. is it the service, the value etc etc and work out of those things are the right fit for you).

    I haven’t come across too many good Australian hosting companies, most of them offer cr*p service, outdated infrastructure and overpriced plans. For a small business site I’d be going with your web developer who probably has a VPS with a decent company or going with one of the big cheap overseas providers like dreamhost, Godaddy etc.

    #1114099
    SavvySME
    Member
    • Total posts: 201
    Up
    0
    ::

    I second crucial, the loading speeds are great for aussie websites because their servers are in Alexandria (I think?) I switched from a cheap $8 plan to crucial which was only a few extra dollars and m y page load increased dramatically, and it’s good for SEO as well.

    Plus the team is lovely :)

Viewing 15 posts - 1 through 15 (of 15 total)
  • You must be logged in to reply to this topic.