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  • #1000575
    aforsyth
    Member
    • Total posts: 1

    My husband is currently a casual consultant to a big consultancy firm (eg; PWC / Deloitte / Accenture) specialising in China-tech.

    He negotiated a 3 month contract paid in 3 instalments. The first payment was paid overdue, but paid nonetheless with paperwork. The initial contract ended and a new 6 month contract was negotiated – but the second and third instalments of the first contract haven’t been paid. They were due in November, it’s now Feb 19.

    What is the protocol here? My husband is touchy to push too aggressively because he has negotiated a great deal, but I feel as though the delay is unacceptable – hence why it’s me writing this and not him! ;)

    Another thing to note is that – as he’s working remotely with an overseas office, the company is using a subsidiary to pay him. They haven’t been very forthcoming with paperwork (I.e. he wasn’t asked to invoice, he was just paid). Though there was paperwork for the first instalment, they never followed up with more “monthly payment contracts”, so there’s no place where payment terms have been written to adhere to.

    I’ve been the GM of some small companies and this whole situation seems very poorly handled. I’d love to get some advice on 1) what is standard practice with payment from large companies? 1) any ideas on how to proceed – to put more or less pressure?

    Thanks in advance,
    A

    #1224833
    Paul – FS Concierge
    Moderator
    • Total posts: 3,117

    Hi and welcome to Flying Solo.

    Working through the normal protocols (chain of command) with the Consultancy he is working for is the first step.

    In my small business experience, getting to the source of who actually hits the button to make a payment is the most efficient way of getting paid. Again, my experience is that in the overwhelming majority of cases, there is no particular reasons why I am not paid, no directions not to pay me etc – just woefully inadequate systems or lack thereof to unravel.

    Getting in touch with the person who actually made the last payment and working your way backwards will give you the best and fastest outcome IMO.

    Using a blunt weapon approach at some point becomes an option – withdrawing services, complaining to the client company, going to the media etc. Using these and other similarly blunt approaches will usually have implications around reputation and future work opportunities etc.

    I hope it gets resolved quickly so you can continue to live “normally” in these less than normal times.

    Cheers

    Paul

    #1224834
    bb1
    Participant
    • Total posts: 4,472
    aforsyth, post: 271997, member: 120859 wrote:
    What is the protocol here? My husband is touchy to push too aggressively because he has negotiated a great deal, but I feel as though the delay is unacceptable – hence why it’s me writing this and not him! ;)

    Sounds like one of those great deals that no one get say no to, this happens throughout life someone offers a great deal, make delivery on the first component, then you don’t get payment.

    Sorry a deal that you are not getting paid for is not a great deal, happens in our industry all the time.

    What should you do, withdraw your services, tell them that you will resume as soon as payment is received, once/if payment is received, DON’T provide any further services,

    This is a great deal for them, a lousy one for your husband. Get out now, and get out quick.

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