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September 11, 2009 at 9:02 am #965608Up::0
I rarely watch TV, but happened to turn it on tonight during a segment on Today Tonight about swimwear.
I was interested enough to go to the Today Tonight website to find the company’s website details (the whole time saying to myself “Oh dear Leela – you know if you buy, you’re going to have to retract your stance on PR … “).
But when I got there, what did I find?
This:
EPIC PR FAIL!!!
I mean SERIOUSLY. If you KNEW you were going to be on Today Tonight would you not move heaven and earth to have more than a landing page on it?!?!?!!? If you couldn’t get the new collection up, that’s one thing – but to have NOTHING.
*shakes head*
Expecting people to email or phone you is (sea!) folly … if I couldn’t be bothered, imagine how many other sales they’ve lost …
SO sad.
But SO typical.
September 13, 2009 at 12:44 pm #1013007Up::03 points I’ll make:
– still only a placeholder
– as far as placeholders go, at least it’s attractive
– wonder if Bonds will take exception with their nameSeptember 26, 2009 at 6:21 am #1013008Up::0EPIC FAIL
Good post Leela,
What a disgrace… someone there needs a good slap up the side of the head.
One could write a book on this and whilst at it include several chapters at least on customer service and retention.Mark
September 26, 2009 at 7:43 am #1013009Up::0Leela, Leela, Leela
I love you.
I have been in discussions with the owners of Bond Eye Swimwear because of you.
Now… they are committed to an initial website design and they do have to get their immediate ducks in line but we are meeting to discuss a full marketing revamp at the end of October.
Fingers crossed dear Leela, a bottle of Dom Perignon with my thanks might be appropriate in November.
Is there anyone else you are unhappy with?
September 26, 2009 at 7:49 am #1013010September 26, 2009 at 9:10 am #1013011Up::0LeelaCosgrove, post: 13791 wrote:I rarely watch TV, but happened to turn it on tonight during a segment on Today Tonight about swimwear.I was interested enough to go to the Today Tonight website to find the company’s website details (the whole time saying to myself “Oh dear Leela – you know if you buy, you’re going to have to retract your stance on PR … “).
But when I got there, what did I find?
This:
EPIC PR FAIL!!!
I mean SERIOUSLY. If you KNEW you were going to be on Today Tonight would you not move heaven and earth to have more than a landing page on it?!?!?!!? If you couldn’t get the new collection up, that’s one thing – but to have NOTHING.
*shakes head*
Expecting people to email or phone you is (sea!) folly … if I couldn’t be bothered, imagine how many other sales they’ve lost …
SO sad.
But SO typical.
I remembered this advice Leela when I got on the radio the other night:)
I had a landing page on my business web site that was to do with a fundraising sponsorship thing I am doing.The day before I thought, remember what Leela said in that post, be prepared, and I thought having www. blah blah blah forward slash blah dash .html will get me about 2 visitors including my mum.
So I registered http://www.saladdodger.net, pointed it to the page I wanted it pointed to and got to mention it a few times on the radio.
I got about 110 visitors to that page that night.
September 28, 2009 at 2:53 am #1013012Up::0Warren – that’s AWESOME! Go team you! I heart action takers … (hey, do you mind if I mention this in my Australian Anthill blog? Pop me a PM and we can do an interview … that would be cool.)
Adam – good work! So glad it helped!
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