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November 30, 2015 at 12:25 am #1189644Up::0BigBoss Websites, post: 224944, member: 73283 wrote:Done, thanks for keeping the survey short, but I agree with the above comments: the questions are pretty general and people could interpret them differently. I hope you get insights you can work with
I also noticed that the intro text on your website is very technical – “empowering developers” is great but after that it becomes hard to understand, even for techies. Someone was also asking in here what those terms mean. It’s great that you can explain and I get that you’re proud of your product and don’t want to wash information down to Teletubbies niveau – but from my experience, you really need to explain those things on the website. With text that’s a lot shorter than the one you’ve written.
Imagine talking to an impatient junior dev when explaining things on your website and focus on what they’d like to know to keep your texts engaging.
Best of LuckHey Corey,
Welcome to FS!
You echo my concerns, too… that it *might* be possible that the survey yields no valuable results if even the most technical amongst us (I’m a programmer with over 22 years experience, many of them doing devops work) could be unsure about the intended meanings.
I often find too many buzzwords get in the way of real meaning, which can be sad because the intent is to convey it.
Granted, when talking about this stuff, sometimes we end up in incredibly abstract spaces that are hard to communicate, but when offering a product or service, the simpler explanation is best.
Look at Heroku’s marketing material for an example of stellar marketing that doesn’t dumb things down, but makes it understandable. Notice they use illustrations to great effect. (If you’re interested in illustration, this guy is inexpensive and good: http://www.rndi.com.au/)
Anyway, hopefully these comments will help them to improve their questionnaire to get a better class of results so they can make more informed decisions going forward, and possibly make their product more appealing to us.
December 5, 2015 at 12:36 am #1189645Up::0Hi,
I would like to complete your survey but obviously I am not your target market, (small business owner – limited server knowledge), I actually can’t answer some of the questions, I have read your website and even though I can setup and use my Linux VPS and Windows Dedicated Servers I have little understanding of the terminology regarding Cloud Hosting.
I have looked at AWS as an alternative before and it confuses me completely
I wish you the best of luck and I hope one day someone will explain cloud hosting in VERY simple terms for business owners to understand. When I say very simple terms I mean so basic it would make IT people laugh LOL
December 5, 2015 at 12:40 am #1189646Up::0Super simply. The difference between cloud hosting and normal hosting is scalability. Cloud hosting you are hosted on multiple servers at a single time. Normal hosting your on one server. The benefits of cloud hosting is the ability to handle a lot more visitors without a reduction in performance (if it’s setup correctly). In theory you can scale cloud hosting infinitely but on normal hosting you are locked down to that single server and if it goes offline, your in trouble.
December 5, 2015 at 1:36 am #1189647Up::0WOW, WOW, WOW, Corey that is the first time someone has actually told me what Cloud Hosting is without all the IT terminology.
Thank you
December 5, 2015 at 1:41 am #1189648Up::0Mischelle, post: 225192, member: 60404 wrote:Hi,I would like to complete your survey but obviously I am not your target market, (small business owner – limited server knowledge), I actually can’t answer some of the questions, I have read your website and even though I can setup and use my Linux VPS and Windows Dedicated Servers I have little understanding of the terminology regarding Cloud Hosting.
I have looked at AWS as an alternative before and it confuses me completely
I wish you the best of luck and I hope one day someone will explain cloud hosting in VERY simple terms for business owners to understand. When I say very simple terms I mean so basic it would make IT people laugh LOL
Exactly what Corey just said. I’d just add to this about the derivation of the term.
One internet-computer can be seen as a particle. A “cluster” of these particles can be seen as a “Cloud” (just like the relationship between a water vapour particle and a water cloud). Since that mental jump, people refer to “THE” Cloud, but what they really mean is all the internet-connected computers in the world that are servers.
Marketing coupled with lack of understanding has not been particularly kind to the information technology world
So you can read “a cloud” as a cluster” and “the cloud” all of them. So you can have “the amazon cloud” which is their particular cluster of computers dedicated to providing scalable internet services to developers such that their software, storage or whatever can be scaled.
Of course, the implication is that whatever you put on the cloud can also be scaled to that degree (software has an architecture all of its own), but that’s another story.
Hope that helps
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