Jazzah, I truly salute you. And I hope you tell EVERYBODY in your area what has happened to you.
And I wanted to tell you something else.
My uncle works as a project manager in construction (residential and commercial buildings) and one of his jobs is to order paint. Lots of paint. Sheetloads! When I started reading this thread, I checked in with him to ask what paint he uses. Well. Guess which company he orders from?
I told him of your plight and forwarded him this thread. I have now received word that not only is your story doing the rounds (no names, just a tale of a little guy being flattened by Dulux) but he has now put a blockade against the company and they are now ordering from another. I’m sure his move is just a dint to them but, hey, if I were running a business and lost a million dollar account, I’d be crying quietly somewhere.
So, take a deep breath, let it out, then step forward on the next part of the process to build your business! You now know what the ‘rules’ are (at least for now), so you can concentrate on progress. It’s tough to forget the crap you’ve been through, but it’s the best thing for you to do.
And remember – we are all here to listen and give advice when you need it – as has been shown by the support so far.