Home – New Forums Tech talk Flexible Phone, fax and IVR a must for online business.

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  • #988841
    help4bis.com
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    Just a quick note, I been using Telecube for a while now, and I like to make people aware. Good service, especially if you want 1300/1800 or simply more than one number.

    http://telecube.com.au/

    #1169191
    TehCamel
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    In the interest of openness and honesty with other community members, it looks remarkably like that link you have provided is possibly a tracking link, meaning if the person does make a purchase now or later, you stand to make a commission.

    If that’s the case, don’t you think it’s reasonable to announce that?

    #1169192
    help4bis.com
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    I was not aware of that, just copied the link from my account…. as i been using their service for my phone numbers.

    I was not aware I could get commission, would be nice though… let me look at the link and fix that. (if i can).

    Thanks

    #1169193
    ClickyEmail
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    Hey Help4Bis, pop that link up in another comment in case we want you to get a kickback. Often I’ve seen people put up both, one with an ‘affiliate’ note next to the link to indicate you’d be getting money. It helps with transparency and also if people would like the service and want to reward you for letting them know :)

    #1169194
    help4bis.com
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    Thanks ClickyEmail, but better not… like to provide non-biased info :-). Wink wink

    #1169195
    Dave Gillen – Former FS Concierge
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    ClickyEmail, post: 196263 wrote:
    Hey Help4Bis, pop that link up in another comment in case we want you to get a kickback. Often I’ve seen people put up both, one with an ‘affiliate’ note next to the link to indicate you’d be getting money. It helps with transparency and also if people would like the service and want to reward you for letting them know :)
    Hi Andrew, a good idea for blogging and probably on some forums, but just a reminder that affiliate links aren’t permitted on this particular forum.;)

    Dave

    #1169196
    ClickyEmail
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    FS Forum Support, post: 196277 wrote:
    Hi Andrew, a good idea for blogging and probably on some forums, but just a reminder that affiliate links aren’t permitted on this particular forum.;)

    Dave

    Oops! Sorry about that…

    #1169197
    Joel Krause
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    Thanks for the heads up! I’ve been searching for a 1300 supplier for the past week and had a list of potentials, but this settled it.

    I registered a 1300 number last night, set-up my IVR this morning and now everything is working as expected! The control panel is great compared to Zintel where it was very, very limiting.

    I have two VoIP services (one with DCSI and one with engin), but might just use the one number and move it to Telecube and setup extensions.

    Also worth noting: I had a question this morning, emailed them, within 40 minutes I had a reply. Support is top notch, I certainly wasn’t expecting a reply on a Sunday!

    #1169198
    Webslice
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    I use Telecube too, with 3 x 1300 numbers. Its great…

    I do wish however they offered SIP trunking rather then SIP end points so I don’t need 10 SIP connections to manage all my numbers.

    #1169199
    PRO
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    • Total posts: 450
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    It looks good.

    We use fonality. $42.90 a month including IP phone, DID all local & national calls and 60 mins to mobiles. Mobile quota spreads across extensions so if you have 5 extensions then you get 300mins a month

    If we weren’t such heavy users then the telecube service looks good.

    #1169200
    help4bis.com
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    Joel Krause, post: 196380 wrote:
    Thanks for the heads up! I’ve been searching for a 1300 supplier for the past week and had a list of potentials, but this settled it.

    I registered a 1300 number last night, set-up my IVR this morning and now everything is working as expected! The control panel is great compared to Zintel where it was very, very limiting.

    I have two VoIP services (one with DCSI and one with engin), but might just use the one number and move it to Telecube and setup extensions.

    Also worth noting: I had a question this morning, emailed them, within 40 minutes I had a reply. Support is top notch, I certainly wasn’t expecting a reply on a Sunday!

    No worries mate, I generally do not recommend what I have not used or do not like :-).

    I am pleased to see you happy.

    H

    #1169201
    Daniel Mitchell
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    Just to throw a different spin on it – I’m also a customer and looking at switching providers at the moment. I’ve got pretty simple requirements – a 1300 number I can redirect to a local phone number. When calling the 1300 there is a noticeable delay (about 2-3 seconds) and the line quality is not completely clear – definitely the classic VOIP feel to it. Calling the local number directly and the quality is perfect. I also wasn’t overly impressed when I tried to contact support.

    On the plus side the price is great and the service is definitely usable so perhaps the value for money is still pretty good.

    #1169202
    help4bis.com
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    Daniel Mitchell, post: 196465 wrote:
    Just to throw a different spin on it – I’m also a customer and looking at switching providers at the moment. I’ve got pretty simple requirements – a 1300 number I can redirect to a local phone number. When calling the 1300 there is a noticeable delay (about 2-3 seconds) and the line quality is not completely clear – definitely the classic VOIP feel to it. Calling the local number directly and the quality is perfect. I also wasn’t overly impressed when I tried to contact support.

    On the plus side the price is great and the service is definitely usable so perhaps the value for money is still pretty good.
    Bugger that is no good, have you talked to them about it (of course you have).

    I do not use 1300 atm, all the other stuff goes well, we have an onsite 3cx IPPBX so we do the routing internally.

    Are you routing your 1300 to another Voip number?

    #1169203
    Daniel Mitchell
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    • Total posts: 56
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    help4bis.com, post: 196506 wrote:
    Bugger that is no good, have you talked to them about it (of course you have).

    I do not use 1300 atm, all the other stuff goes well, we have an onsite 3cx IPPBX so we do the routing internally.

    Are you routing your 1300 to another Voip number?

    Hi Henk

    It’s routing to a managed receptionist/answering service so I’m not sure if they’re using VOIP or not (quite probably are), but if I ring the dedicated number I’ve got with the answering service directly then there are no issues so I can only suspect it is at the 1300 routing end.

    I had a few different issues at the start with both services and while I was able to speak directly to the answering service and had great support getting their problems fixed, I didn’t have very good support from Telecube which left me underwhelmed to put much effort into using them and would prefer to spend the time researching/testing other providers. Although with your positive recommendation I think that I should give them another go and contact them again specifically about this problem.

    Cheers

    #1169204
    help4bis.com
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    If your do not get the service you want or need and it cannot be fixed to your level of satisfaction…. ditch them. simple.

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