Home – New Forums Tech talk Help! Parallels & upgrading IE > Error Msg

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  • #966084
    danbeebee
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    Hi,

    Hopefully there are some Mac helpers out there!

    I’m trying to upgrade my Internet Explorer in Parallels on my MacBook Pro.

    The Windows OS is XP and I get the following error message:

    Screenshot2009-11-04at63713PM.png

    Any ideas how I’d get over this?

    Cheers
    A VERY appreciative new MacBook Pro owner…!

    #1015886
    Chris Bates
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    Hey,

    Funny that your first issue on a Mac is with Windows ;) Goes to show, huh.

    In Windows, go to C:WindowsSystem32 and look for “SHLWAPI.dll”. If it’s there, pull some hair out and let me know (so I can pull some of mine out). If it’s not, head over to google and punch in “SHLWAPI.dll” and you’ll get a tonne of sites you can download it from. Grab it and whack it in place, and you should be good to go.

    Good luck, and welcome to the Mac side of life!! :)

    Cheers,
    Chris (another MBP owner)

    #1015887
    danbeebee
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    Hi Chris,

    Thanks for getting back to me so promptly! (God bless Flying Solo!)

    Agreed, I’m astounded that the only trouble I’ve had has been with Windows!

    I’ve done what you advised but the .dll already exists.

    Having said that, the file size of the one that exists is different…

    Screenshot2009-11-04at74437PM.png

    When I try and replace it, it tells me that it’s already in use. I’ve closed EVERYTHING and just that folder’s open, so don’t know where else it’d be in use?

    You can also see lower down that the file’s there.

    What are your thoughts?

    #1015888
    Chris Bates
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    Hey mate, you can’t replace it because it’s probably been loaded by the OS, which means you’d only be able to replace it in safe mode. But from what I can read, it’s a version mismatch (parallels might have replaced it).

    My suggestions at the moment are:

    1) http://support.microsoft.com/kb/318378
    Follow these instructions for whatever version of IE you’re running (IE6 I’m guessing), and see if re-installing it helps get past the upgrade.

    2) Run a Windows Update, to get SP2 and/or SP3

    And one last option…

    3) http://www.getfirefox.com ;)

    I have had issues with Windows on Mac too, it’s a great option but it’s sometimes buggy. Give them a whirl and hit back with any further developments.

    #1015889
    danbeebee
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    Hi Chris. Thanks for all of the help. I’ve been away in QLD for a while so sorry for the late reply.

    In summary, I’ll stick with FF. It’s grown on me and in true Windows style, getting something to work is often more trouble than it’s worth!

    Thanks again, you’ve been awesome!

    #1015890
    Chris Bates
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    No problems, all the best.

    Cheers,
    Chris

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