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  • #995482
    LauraFisher
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    • Total posts: 115
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    Hey everyone,

    Can you tell me what your top 1-3 questions would be if you were given the opportunity to sit down with an excellent and talented business consultant (or marketing/finance/legal/management consultant if you prefer them instead)…

    I would really like to know what the real issues are that people are facing in their day to day work lives.

    Thanks

    #1202122
    Robert Gerrish
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    Hi Laura

    If you’ve not done so, maybe have a read of the full findings of our recent survey. This will probably help you establish positioning elements of your new business offering.

    Also you may find it beneficial to detail the questions you think are the right ones to ask and then invite the community to critique your thinking.

    Good luck with it all,

    Robert

    #1202123
    LauraFisher
    Member
    • Total posts: 115
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    Robert Gerrish, post: 239722, member: 5 wrote:
    Hi Laura

    If you’ve not done so, maybe have a read of the full findings of our recent survey. This will probably help you establish positioning elements of your new business offering.

    Also you may find it beneficial to detail the questions you think are the right ones to ask and then invite the community to critique your thinking.

    Good luck with it all,

    Robert

    Hi Robert,

    Thank you for your response. The survey was very interesting. I was particularly interested by the demographic results of the community.

    I am still determining what my business offering will be (as they are being served so well by organisations such as Flying Solo) and at this stage I feel like making assumptions are based on thin air! It’s tough starting out. I appreciate having access to this community for the rich learning experiences it offers.

    #1202124
    JohnTranter
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    • Total posts: 842
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    Hey Laura,

    To be honest I’m a bit of a cynic when it comes to business consultants. I’ve seen so many come into companies I’ve worked at where they’ve increased company overheads without actually achieving much.
    e.g. we need more meetings (“better communication”) and timesheets need to be to the nearest 9 minutes (“better metrics”)
    Or the advice is so generic that it may as well be printed on a motivational poster. “work smarter, not harder”

    Now I’m a small business owner, an increase in overhead without achieving any benefits could sink me.

    So my first question would be:
    Why should I trust you and your advice?

    My second would be:
    What experiece do you have in my industry and what’s your understanding of my position?

    And thirdly:
    This is where I am, this is where I want to be, how do I get there?

    If you could assure me that you can help me create a roadmap of how to achieve my dream company, I’d be happy to listen to you. :)

    Hope this helps, I don’t know if it’s representative of other small business owners but it’s my own feelings.

    John

    #1202125
    James Millar
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    • Total posts: 1,739
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    JohnTranter, post: 239728, member: 20554 wrote:
    Hey Laura,

    To be honest I’m a bit of a cynic when it comes to business consultants. I’ve seen so many come into companies I’ve worked at where they’ve increased company overheads without actually achieving much.
    e.g. we need more meetings (“better communication”) and timesheets need to be to the nearest 9 minutes (“better metrics”)
    Or the advice is so generic that it may as well be printed on a motivational poster. “work smarter, not harder”

    Now I’m a small business owner, an increase in overhead without achieving any benefits could sink me.

    So my first question would be:
    Why should I trust you and your advice?

    My second would be:
    What experiece do you have in my industry and what’s your understanding of my position?

    And thirdly:
    This is where I am, this is where I want to be, how do I get there?

    If you could assure me that you can help me create a roadmap of how to achieve my dream company, I’d be happy to listen to you. :)

    Hope this helps, I don’t know if it’s representative of other small business owners but it’s my own feelings.

    John

    And from someone that works in a related field, I agree with these comments 100%. Our firm is constantly being approached by “business coaches” etc etc that want to work with us and leverage our client base. For several reasons we have declined taking this path but one of the biggest is that very few (really none) have demonstrated to us that they have the capabilities to deliver.

    As an accounting firm we are professionals at business financial analytics and tax. We also happen to be one of the few firms that actually has direct experience with small business startup, investment and operations (all in addition to our accounting and tax expertise). We practice what we preach and its not straight from a text book. We often apply this knowledge in our analytics for financial and investment modelling for some clients however we don’t push it as “coaching”. I don’t believe anyone has all the answers and those that claim to are probably salesmen rather than professionals.

    Helping build better businesses and better lives with expert financial and taxation advice. [email protected] www.360partners.com.au 03 9005 4900
    #1202126
    JacquiPryor
    Member
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    Hi Laura

    I too work in a potentially associated field (legal field) and often work with start ups and have some cross over with other businesses offering professional services to business (accountants, other lawyers etc)

    I actually posted a little while ago on FS looking for the ‘right’ help to grow my business… the result of that suggested I might need a couple of different experts to achieve what I want…

    With that said, I think my top three questions (to a business consultant/coach) would be:

    1. (as John mentioned) – here’s where I am and here’s where I want to be, how can you help achieve that?

    2. What are your services going to cost and what sort of ‘guarantee’ do you offer to achieve results in exchange for that fee?

    3. What sort of time frame do you expect it will take to achieve the suggested result’ we’re after?

    I’ve not had experiences with coaches/consultants in my business before as others have… I have an accountant; I have a solicitor; I’ve had appointments with ‘wealth creation’ experts etc but never really someone dedicated to coaching me in the operation or growth of my business. I think as small business owners we want some assurance that if we spend X amount on services we are getting X amount value in return – kind of like John said, assurance that we can trust the particular ‘expert’ before agreeing to spend money – money that could seem like a lot to small or start up businesses.

    Hope this helps. All the best :)

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