Home – New Forums Money matters Mac users BAS 2012 Safari and Firefox

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    Hi all, I couldn’t get into the Business Portal and the ATO. The solution is that you must have Java updated and all other updated and your operating system updated. Then go to Finder/Go/Utilities/Java Preferences/ and make sure that version 1.6.0.31 is there and that Enable Applet Plugin is CHECKED (ticked).
    Close Safari and reopen and try again.

    It should now work. See screen print.

    FURTHER TO THIS INFORMATION
    If you find that you can get into the business portal in Safari, but can’t actually Submit because you receive an error, the ATO advises opening the business portal in Firefox and submitting from there. This worked for me.

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